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Hotel · Mexico City · Federal District

Holiday Inn Mexico Santa Fe By Ihg

A comfortable 4-star hotel in Mexico City's Santa Fe district, with a well-regarded restaurant and attentive staff.

  • Central Mexico City location
  • On-site restaurant with excellent food
  • Friendly, accommodating staff
8.5 Great 288 reviews Booking.com 8.5 · 288 reviews

About

Holiday Inn Mexico Santa Fe By Ihg

Holiday Inn Mexico Santa Fe By Ihg is a 4-star hotel situated in Mexico City’s Santa Fe district, about 3.8 km from Cuajimalpa. The property offers a fitness centre and various recreational opportunities, making it a comfortable base for both business and leisure travellers.

Guest rooms come equipped with air conditioning, flat-screen TVs, and sitting areas. The hotel also features a restaurant, 24-hour reception, and safety deposit boxes. Please note that pets are not allowed on the premises.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Air conditioning

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional staff — Guests consistently mention the friendliness and helpfulness of the team, from arranging cabs to making phone calls.
  • Great on-site dining — The hotel restaurant receives praise for its excellent food, with street food options also noted positively.
  • Clean and comfortable rooms — Rooms are equipped with modern amenities like flat-screen TVs, air conditioning, and sitting areas, contributing to a comfortable stay.
  • Convenient for business — The Santa Fe location is noted as practical for business meetings, with easy access to transport.
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Worth weighing

3 to weigh
  • Not within walking distance of the city centre — The hotel is away from the central area, so guests will need transport to explore downtown Mexico City.
  • No pets allowed — Travellers with pets will need to make other arrangements, as the property does not permit them.
  • Limited area dining options — While the on-site restaurant is praised, some guests may find the immediate area lacking in variety beyond street food.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Room

  • 1 King-size bed
  • Heating
  • Air conditioning

King Suite

  • 1 King-size bed and 1 Sofa bed
  • Heating
  • Air conditioning

Standard King Room

  • 1 King-size bed
  • Heating
  • Air conditioning

Standard Room Two Queen Beds

  • 2 King Size Beds
  • Heating
  • Air conditioning

Premium King Room

  • 1 King-size bed and 1 Sofa bed
  • Heating
  • Air conditioning

Standard King Room Accessible

  • 1 King-size bed and 1 Sofa bed
  • Heating
  • Air conditioning

Suite Non-Smoking

  • 1 King-size bed and 1 Sofa bed
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room Amenities

  • Air conditioning
  • Heating
  • Sitting area
  • Flat-screen TV
  • Ironing facilities
  • Safe deposit box
  • AM/FM alarm clock
  • Cots

Hotel Services

  • 24-hour reception
  • Wi-Fi
  • Non-smoking rooms

Dining & Fitness

  • Restaurant
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 288 reviews

Guest-rated 8.5/10 from 288 reviews

Booking.com · 8.5 · 288 reviews
8.5Verified guest

“The staff were friendly and very helpful, assisting with phone calls and arranging a taxi. The on-site restaurant served excellent food, and the nearby street food was also good.”

8.5Verified guest

“The staff were very friendly and accommodating, helping us with taxis and suggesting nearby restaurants. We were pleasantly surprised by the tasty food at the hotel restaurant and from street vendors. The location was convenient for our business meetings.”

8.5Verified guest

“I had a wonderful stay at this hotel! The location was perfect, not too far from town, and the on-site restaurant was a great find. The food was excellent—both the express restaurant and street food nearby. The staff went above and beyond, even helping me with phone calls and transportation. The room amenities were top-notch, with a flat-screen TV, in-room safe, and a cozy sitting area.”

8.5Verified guest

“As a non-Spanish speaker, I had a great experience. The staff were friendly and accommodating, making calls and securing a cab for us. I loved the cleanliness and facilities, and appreciated the on-site parking. Although the hotel wasn't within walking distance of the city centre, transportation made it easy to get around. Breakfast was delicious with plenty of options.”

8.5Verified guest

“We enjoyed the great on-site restaurant, with excellent food and street food. The staff were friendly and helpful, making calls and getting us a cab. It was surprising that most people in the area didn't speak Spanish.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Santa Fe: The hotel is located in the Santa Fe district, a major business hub. It's about 3.8 km from Cuajimalpa, with various office buildings and corporate headquarters nearby.

Getting around: The hotel is not within walking distance of the historic centre, so taxis or ride-sharing are recommended for exploring the city. Staff can assist with arranging transportation.

Guillermo Gonzalez Camarena, Mexico City, Federal District, 01210, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
95 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 13:00.

Is parking available at the hotel?

Yes, guests have appreciated the on-site parking, though specific details are not provided.

Does the hotel allow pets?

No, pets are not allowed at this property.

Are there non-smoking rooms?

Yes, the hotel offers non-smoking rooms.

Is Wi-Fi available?

Yes, Wi-Fi is listed among the hotel's amenities.

Does the hotel have a restaurant?

Yes, there is an on-site restaurant, which guests have rated highly for its food.

What room types are available?

The hotel offers various room types including Standard Rooms, King Suites, Premium King Rooms, and Suites, all with air conditioning and heating.

Nearby

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The bottom line

Holiday Inn Mexico Santa Fe By Ihg offers a comfortable and well-serviced stay in Mexico City's Santa Fe business district, with particular strengths in staff attentiveness and dining. It's a solid choice for business travellers and those who don't mind using transport to reach the city centre.

8.5Best for business travellers and guests who value attentive service.

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